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How to update as an agent

Update application (Step 1/7)

  • You can update information such as name, address, gender, new photo upload on file with the Department and deactivate any agent license.

  • Have your Digital photo, Driver’s ID or State Id, Proof of residency document ready to complete the prompted fields with your original license information.  

Update name in the application (Step 2/7)

  • To update your name you will need valid Driver’s License or State Issued ID Card.

Update address in the application (Step 3/7)

Update gender in the application (Step 4/7)

Update photo in the application (Step 5/7)

Update application to deactivate the agent id license (Step 6/7)

  • Select yes for the deactivate the agent id license question in the License Information Tab of the Agent Update page.

Notification updates (Step 7/7)

  • Monitor your inbox for updates from the review process by IDOA.

  • You will receive an email notification on any rejections due to potential issues with your application. 

  • Rejected applications must be corrected and resubmitted through NLS.

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