How to renew as an agent
Step 1 of 3 - Log in process
You will need your username and password to login.
If you have forgotten your password, select Forgot Password on the login screen.
Step 2 of 3 - Submit an application
Click on Create New Application and choose Agent Renewal
You will have to upload the following documents:
Digital photo
Valid Driver’s License or State Issued ID card
Proof of Residency (and any address change documentation)
Fingerprint Consent Form (if applicable) Link >
*Must be within 30 days of application from a Live Scan vendor.
- Fingerprints are required every 5 years.
- Your initial application counts as Year 1
- You will need to submit a new set of fingerprints with your 4th renewal (which occurs in Year 5).
- After that, fingerprints will be required every 5 years, so again at your 9th renewal (Year 10), and so on.
- Exception: A new background check is required any time an agent applies with a new employer.
- For Payment, Pay with E-check or Credit card.
- Pay $100 with E-check (no additional transaction fee applies) or Credit card (2.25% transaction fee applies).
Step 3 of 3 - Notification updates
Monitor your inbox for updates from the review process by IDOA.
You will receive email notification for any rejections due to potential issues with your renewal application.
Rejected applications must be corrected and resubmitted through NLS.