How to renew as an agent
Step 1 of 3 - Log in process
- You will need your username and password to login. 
- If you have forgotten your password, select Forgot Password on the login screen. 
Step 2 of 3 - Submit an application
- Click on Create New Application and choose Agent Renewal 
- You will have to upload the following documents: - Digital photo 
- Valid Driver’s License or State Issued ID card 
- Proof of Residency (and any address change documentation) 
- Fingerprint Consent Form (if applicable) Link > 
- *Must be within 30 days of application from a Live Scan vendor. 
 
- Fingerprints are required every 5 years.- Your initial application counts as Year 1
- You will need to submit a new set of fingerprints with your 4th renewal (which occurs in Year 5).
- After that, fingerprints will be required every 5 years, so again at your 9th renewal (Year 10), and so on.
- Exception: A new background check is required any time an agent applies with a new employer.
 
- For Payment, Pay with E-check or Credit card.- Pay $100 with E-check (no additional transaction fee applies) or Credit card (2.25% transaction fee applies).
 
Step 3 of 3 - Notification updates
- Monitor your inbox for updates from the review process by IDOA. 
- You will receive email notification for any rejections due to potential issues with your renewal application. 
- Rejected applications must be corrected and resubmitted through NLS. 
